Frequently Asked Questions

Summer Collection Atelier Turquoise Handmade Ceramics Green Colours

how are Atelier Turquoise ceramics made?

Each design is made by hand by our ceramist Kristien. It is molded, dried, glazed and baked twice at our atelier in Ghent.

what do you mean by “each piece is unique?”

Each design is made by hand and is therefore unique, because it isn’t part of an industrial process. Our ceramist Kristien never makes the same design twice. By designing new pieces every time, she is at her most comfortable and most creative. It’s like a painter, who never makes two of the same paintings!

Can I see the items in real life before I buy them?

Yes! You can stop by our showroom in Ghent. Send us an e-mail and we will arrange an appointment. We are also open every Friday from 09 – 12 h and 14 – 18 h.

Do you give workshops?

No, our ceramist Kristien wants to just … well, make ceramics. She’s not the teacher kind!

Where do you ship the items?

We currently ship to:

Europe: Belgium, The Netherlands, France, Luxembourg, Germany, Spain, Italy, Denmark, Sweden, Norway, Iceland, The UK, Ireland and Switzerland.

Outside Europe: The US, Canada, South-Korea, Japan, Brasil, Argentina and Australia.

Do you live somewhere else? E-mail us and we’ll see what we can do!

How much is the shipping cost?

FREE for for orders in Belgium
Between 4,5 and 24,95 for for international orders. You can check it when you add an item to your cart and proceed to check-out by giving in your address.

Is it safe to ship ceramics?

Very safe. We hand-pack every item in bubble wrap of three layer thickness and put it in a box to make sure it cannot move around during transport. We assure you it will get there in one piece!

When will my order arrive?

1 – 3 working days for Europe.
4 – 10 working days for outside Europe.

Summer Collection Atelier Turquoise Handmade Ceramics Green Colours
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